IFOST: HP DataProtector-related services

Greg Baker is our leading HP DataProtector consultant. He is one of Australia's leading experts on HP DataProtector, and has been for over 17 years.

The kinds of engagements customers find helpful:

Working out what parts of your support contract you can drop
It's not that HPE's contracts are obscure and hard to understand. OK, well, yes they are. Email us your support contract, and we'll explain what it does and doesn't cover, confirm what you do and don't need and arrange for the best price possible on it.
Recovering a corrupted internal database
We have big-endian machines, little-endian machines in 32-bit and 64-bit flavours, and just about every version of DataProtector released. Sometimes we get customers whose database is a lost cause but quite often we can get it back into a usable state again.
Health checks
This is usually two-to-three days, often spread out over a few weeks in order to fully understand your backup cycle. We will make sure that everything is getting backed up, that you are getting the best performance you could expect, that all the options for disaster recovery and a complete backup are in place, and that nothing unusual is happening.
Full implementation
This takes anywhere from two days to eight weeks. Everything: workshops with your team to understand their backup needs and your backup windows, project management of new equipment purchasing and delivery, software installation, deployment and configuration, and helping with setting up tape cycling procedures.
Temporary management
This usually involves around 10 - 15 hours per month to maintain your backups, add in new servers, address any errors and keep all servers patched and up-to-date. Customers use this at times when their staff are unavailable, busy with other projects or when they just want some peace of mind about backups for a while.
Tape copying and migration
Do you have a large number of legacy tapes that you want converted to a newer format? (e.g. DDS to LTO-4). This can be done quite cost-effectively.
Cloud backup planning
HP DataProtector works well in Amazon EC2 and other cloud environments! Whether you put your cell manager in the cloud or just the media and disk agents, you can dynamically add and remove systems from your backup specifications and know that no data is ever getting lost.

Our style of consulting is not to dash in and out leaving you with a system that you don't understand. Our philosophy is to hand over gently and make sure that your staff are comfortable and confident.

Picture of Greg with the team in Vanuatu
Greg Baker, in the old parliament house, Port Vila, with the Vanuatu Ministry of Finance's backup team.
Picture of Greg with the first class in Papua New Guinea
Greg Baker after delivering the first ever training in Papua New Guinea on DataProtector.
Picture of Greg with some of the class in Taipei
Greg Baker, with some of the HP sales, pre-sales and partners who attended the first DataProtector Advanced training (Taipei, July 2012).

Some DataProtector resources

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Interested? Give Greg a call (+61 408 245 856) or send him an email ([email protected]).

[Why are these pages so plain?] -- [IFOST]