This guide is an in-depth look at what you should and should not include as configuration items in an IT Services model.
Unlike many other books on this topic, this goes into deep technical detail and provides many examples.
The first section covers some useful approaches for starting to populate a CMDB with high-level services.
What is the least amount of work you can do and still have a valid CMDB?
What are some techniques that you can use to identify what business and technical services you should include?
Can anything be automated to work more efficiently?
The second section covers three common in-house architectures:
LAMP stack applications
Modern enterprise web applications
Relational databases, with some brief notes about other forms of database
The final section details how to model applications delivered through the cloud, and what CI attributes can be useful to record. This section covers the three main types of cloud-delivered application:
Software as a service applications, using Google Apps as an example.
Platform as a service applications, using Google App Engine as an example.
Infrastructure as a service applications, using the Amazon and HP infrastructure as examples.
While this book was written to support customers using HP Service Manager, the content which is specific to HPSM is quite small and easily applicable to other ITIL / ITSM CMDB / CMS tools.
If you are interested in this book, you should probably join the mailing list for new Data Protector books. Check out the author's blog as well (http://www.data-protector.info/).
This very accessible book is a valuable resource for pre-sales, consultants, sysadmins and anyone involved in deploying a new instance of Data Protector.
For resellers, distributors or HP staff involved in pre-sales it provides an overview of research into what the customer base has found valuable in Data Protector, and some in-depth coverage of some very common solution designs.
For consultants and implementors this book provides step-by-step screenshots to implement Data Protector functions from scratch. The walk-throughs show much more detail than the HP-supplied manuals, and also provides guidance on what can go wrong and suggestions for good designs.
It can be used as a course book for a one day face-to-face delivered class. Slides for instructors to use are available separately.
Topics covered:
There is also a chapter on the internal database schema -- content unique to this book -- to complement the content on backup and restore of the internal database.
You might also be interested in the author's Data Protector blog (http://www.data-protector.info/).
Do you want to be on our mailing list for releases of new Data Protector books?
This book was written to help backup operators and also to help sysadmins for whom backup is a part of their job. It covers nearly everything that you need to know to maintain an existing Data Protector installation.
This book was designed as a one-stop reference which can be given to staff when they start, so that they can ask the right questions to be productive from day one. It can be read as a self-paced guide, or it can be used as part of a short 1-day course (slides available separately).
Topics include:
This book is for consultants and system administrators who need to migrate, clone or obsolete an instance of HP Data Protector.
Read this book before you start planning your next Data Protector upgrade.
This book is for consultants and system administrators who need to migrate, clone or obsolete an instance of HP Data Protector.
Read this book before you start planning your next Data Protector upgrade.
This coursebook for field engineers covers the first generation of HP partitionable servers (rp74xx, rp84xx and first generation SuperDome servers). It covers partitioning technology software and all hardware replacement that can be performed by a field engineer. It was developed without reference to HP documents or manuals and is suitable for engineers who cannot or will not sign a non-disclosure agreement with HP but need to support these servers.