This simulation should take approximately 5 minutes.
This simulation has been designed to give you the opportunity to practise the steps required to register a Service Request.
A User has forgotten their password and requested a password reset. You will open a new Interaction, fill out the appropriate fields and assign the Interaction to the appropriate Resolver Group who can fulfil the Service Request.
Register a Service Request
Click here to Exit.
You have now had the opportunity to practise the steps required to register a service request.